Amazon Senior Manager Capacity Engineering North 

United States, Washington, Bellevue 

436301058

As the Capacity Engineering lead for the North American (NA) Sortation Center (SC) network, you will play a critical role in ensuring that our growing network of facilities meets the complex demands of Amazon’s delivery promises and cost-to-serve goals. Our Sortation Centers process packages from fulfillment centers and sort them by delivery zip code for last-mile delivery to our customers. The primary goal of this role is to maximize the mechanical capacity and utilization of the equipment and infrastructure, while ensuring customer needs for on-time and accurate delivery. This requires matching diverse package types and volume types to the optimal SCs based on each facility’s layout, material handling equipment, and processing capabilities. This role provides key mechanical capacity inputs into volume and capacity planning for the network.
Key responsibilities include modeling, calculating, and optimizing various mechanical and processing capacities across various building configurations, each with unique attributes such as equipment, yard size, dock door availability, and staging capacity. You will focus on calculating capacity based on volume demand and physical attribute constraints, optimizing throughput-per-hour, and contributing to strategic initiatives to improve network resilience and flexibility. You will work closely with various Planning, Engineering, Operations, and cross-functional teams.
Key job responsibilities
Strategic Planning & Capacity Management:
- Drive strategic capacity planning for OP1/OP2, incorporating new launches, expansions, and retrofits while providing critical inputs to Long Term Planning (LTP) for comprehensive network build plans
- Partner with Mid Term Planning (MTP) to optimize network capacity for peak operations, incorporating engineering projects and retrofits
- Lead capacity calculations and alignments for automation initiatives, ensuring accurate planning and maximum network utilizationOperational Excellence:
- Spearhead supply chain optimization initiatives, focusing on throughput enhancement and constraint management across yard, dock, and sorting operations
- Develop data-driven solutions to identify and resolve operational bottlenecks, improving processing efficiency and adapting to dynamic demand patterns
- Drive standardization projects across fulfillment centers, emphasizing material handling equipment, dock operations, and yard management
Cross-Functional Leadership:- Champion best practice sharing across Capacity Engineering functions, fostering a culture of continuous improvement
- Translate operational requirements into actionable engineering solutions, maximizing infrastructure utilization
Analytics & Risk Management:
- Lead complex analytical workstreams including scenario planning, construction analysis, and capacity planning- Maintain exceptional quality standards across multiple deliverables while meeting stakeholder requirements
- Optimize network capacity through strategic build plan launches and engineering retrofits
- Design and implement innovative infrastructure solutions
- Drive operational excellence and asset utilization
- Enhance lifecycle cost management of mission-critical assets

- Master's degree in Engineering (Mechanical, Industrial, Supply Chain, Design) or Bachelors degree with relevant experience.
- 8+ years experience in related field, or 5+ years Amazon experience in similar space.
- 5+ years of large scale project management experience, with a focus on continuous improvement, lean principles and process standardization.
- Experience with mathematical process modeling. Quantitative and qualitative analytical skills
- Experience with data analysis including use of Excel, SQL, Python.
- Experience with dealing with complex large data sets and creating pivot tables, developing dashboards in QuickSight, Tableau or similar products.

- Experience with material handling systems design and throughput models
- Experience with Sort Center operations or equivalent capacity modeling and validation
- Advanced data analysis skills
- Knowledge of AutoCAD, VBA, and SQL at the intermediate level