Salesforce Senior/Lead AI Engineer Backend - Integration 

United States, California, San Francisco 

436275439

Job Category

Job Details

Position Overview

As an Industries AI Engineer (Backend) with expertise in GenAI, Large Language Models (LLMs) and Prompt Engineering, you will drive innovation by designing, fine-tuning, and optimizing the use of LLMs for a variety of enterprise use cases. You will work at developing state-of-the-art solutions to transform how organizations leverage AI in their workflows. You will collaborate closely with Industries Application teams & bring their ideas to fruition. This role also involves building tooling that helps Salesforce Industries Application teams.

Key Responsibilities

• Design, implement, and tune robust APIs and API framework-related features that perform and scale in a multi-tenant environment

• Design and develop generic, customer-facing objects that promote both ease of use and customization.

• Test driven development practices as well as CI/CD tools and its usage

• Design and experiment with creative prompts to optimize the performance of LLMs for specific use cases, ensuring accuracy, relevance, and efficiency.

• Implement techniques like few-shot learning, chain-of-thought prompting, and context tuning to enhance LLM outcomes.

• Deploy LLM prompts into production systems, ensuring scalability, security, and efficiency.

• Ability to translate business needs into AI solutions and communicate complex technical ideas to non-technical stakeholders.

• Proven experience working in cross-functional teams to deliver impactful results.

• Ability to effectively communicate and execute with geographically distributed teams.

• Experience in a fast-paced technical environment with changing priorities

• Ability to develop and ship products in quick increments across multiple versions

Required Qualifications

• Bachelor’s, Master’s, or Ph.D. in Computer Science, Data Science, Machine Learning, or a related field.

• Strong expertise in LLMs/MLMs (e.g., GPT, BERT, T5, Llama) and prompt engineering techniques.

• 5+ years of professional software development experience

• High proficiency in Python and Java programming language

• Experience in REST-based API development, API lifecycle management and/or client SDKs development

• Solid understanding of both relational and non-relational databases.

• Experience with developer tools such as Git and Jenkins

• Demonstrated experience of working with ReST and thorough understanding of its fundamentals

• Working knowledge of building B2B or B2C SaaS applications using cloud providers such as AWS, GCP, or Azure is desired

• Broad knowledge of web standards relating to APIs such as REST, SOAP, XML, WSDL, HTTP, JSON, etc.

• Experience with Spring, gRPC, REST and the HTTP protocol

• Experience with Agile development methodology

• Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

• Office-Flex: work in-person three days per week

Preferred Qualifications

• Proficiency in Python and popular ML frameworks (e.g., PyTorch, TensorFlow, Hugging Face Transformers).

• Prior experience in building AI solutions for enterprise software or SaaS platforms.

• Contributions to open-source NLP or AI projects.

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