Our Government & Public sector practice (GPS) provides organizational transformation services across the Caribbean Region, enabling Public Sector clients to achieve their goals, and deliver real change to citizens.
Your key responsibilities
- Responsible for effective Project and Programme management (PPM) delivery:
- Management and communication of TCQ drivers
- Being outcome aware, and focused
- Being commercially astute
- Being confident to challenge and bring solutions to problems
- Possesses specialized knowledge of project and program delivery methods (including Agile and Waterfall), and ability to coach others on relevant processes, tools, techniques and enabling technologies
- Lead professional employees or supervise others to deliver complex technical initiatives, with accountability for performance and results.
- Apply depth of expertise to guide others and interpret internal / external issues to recommend quality solutions.
- Build working relationships with competency leaders (People, Technology and Business Consulting) to develop and deliver customized solutions to GPS clients
- Develop and maintain productive relationships with clients. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's challenges and recognize key performance drivers and trends.
- Responsible for continuous process improvement, the identification of innovative solutions through research and analysis, insight and experience of best practices.
- Meets performance objectives and metrics set locally (client service, quality and risk management, sales and business growth, solution development and teaming etc.)
Skills and attributes for success
- Emotionally intelligent team player with strong interpersonal skills
- Demonstrated consistency in values, principles, and work ethic
- Tolerance for ambiguity and ability to navigate complexity
- Strong analytical mindset, takes abstract questions and issues and creates manageable, specific work streams
- Communication and presentation skills
- Structured problem solving, quantitative analysis, and storytelling skills
Essential
- Undergraduate degree in a relevant discipline
- Five to Eight years project management/ leadership experience
- Demonstrated experience in transformation
- Relevant PPM qualification/ Certification
- Experience in use of PPM tooling
- Demonstrated responsibility for budget/ financial management
- Self-starter with a drive to learn
- An eye for detail
Preferrable
- Postgraduate degree (MBA, MSc)
- Eight + years experience including programme management
- Experienced in strategy development & planning, and systems thinking
- Experience/ certification in business change
- Experience in Government and Public Sector ways-of-working