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Cognyte Customer Experience Manager Product Intelligence 
India, Haryana, Gurugram 
435341019

30.11.2024

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…

Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.

Your impact

  • Delivery of advanced trainings to customers mainly abroad
  • Deliver onsite methodology, operational trainings and workshops – up to 50% travel abroad
  • Performing demos and POCs for customers pre-sales and marketing sessions
  • Acting as the bridge between our company and our customers, channeling their needs, desires, and feedback with equal passion and precision

Your tool box:

  • Fluent spoken and written English;
  • Excellent presentation skills and training experience
  • Experience working with various technologies: Telecommunication (GSM, Telephony), IP, Infrastructure (Networking, Virtualization, Databases, Storage, etc.), Operating Systems (Windows, Linux), Big Data (Hadoop, Kafka), Cloud Native (Kubernetes, Dockers etc.)

What will be a differential, but is not mandatory?

  • Fluent spoken of Spanish and French– extremely nice to have
  • Experience with SIGINT collection systems (such data analysis/mining, GIS, cyber) - nice to have
  • Familiarity with GSM and cellular networks – Advantage
  • Intelligence background in a technological collection organization (intelligence users from police or similar)
  • Familiarity with IP and Packed data world – Advantage
  • Content development skills
  • Experience with operational intelligence collection – Advantage
  • Experience in working with end customers – demos, implementation, collecting requirements – Advantage
  • Experience in training & documentation creation or as a technical instructor – nice to have

Apply now.