Perform high quality of content moderation while meeting the company SLAs
Become an expert of Outbrain’s Policy and guidelines
Reviewing customers' content to make sure it meets Outbrain's content guidelines and decide whether to approve, reject, or work with the customer on necessary changes for compliance
Provide internal teams and clients suggestions and solutions on improving their submitted content
Escalate content patterns which could potentially cause issues in the future
What you’ll bring
Problem-solving skills, sound judgment, and decision-making ability in a dynamic environment
Passion for content
Team player, self-starter with the ability to execute quickly
Detail-oriented
Previous experience with client services, support or translation - must
Previous experience in the digital space - an advantage.
Japanese – Native
English - Fluent
More than snacks!
Hybrid working: three days a week from the office and two from home