Uber Lead Product Manager Uber Reserve 

United States, West Virginia 

434252973

About the Role

You’ll own the vision and strategy for evolving our matching technology, as well as the rider and driver experiences that support it — driving toward greater optimality, efficiency, and reliability. You’ll be responsible for building both behind-the-scenes matching capabilities and front-end consumer experiences that meet critical customer needs and maximize the value of the marketplace to advance our business goals on:

• Reliability - improve the reliability of reservations, beyond what’s possible in on-demand mobility, to help more riders get where they need to go.
• Efficiency - increase efficiency to provide affordable prices for riders, while maintaining attractive earnings opportunities for drivers.
• Extensibility - design a platform that can easily scale to support new mobility use cases and serve new customer needs.

You’ll track success against these metrics with well-designed experiments and translate these results into measurable impact on top-line growth and bottom-line profitability. Across the product lifecycle, you’ll communicate vision, prioritization, progress, and results to executive leadership and partners across the organization to build and maintain momentum.

What the Candidate Will Do

• Define product specs and launch plans for new features, ensuring business impact, operational feasibility, and technical clarity.
• Own end-to-end delivery of experiments and features — from defining success metrics to working closely with Eng during sprints, testing before launch, and reporting post-launch learnings.
• Act as the voice of the customer, understanding and representing rider and driver needs in defining winning product strategy to drive business & user impact.
• Communicate regularly with stakeholders, including Reserve leadership, Ops teams, and other product groups to ensure alignment

Basic Qualifications

• Minimum 7 years of PM experience delivering successful technology products
• Bachelors degree in computer science or similar field
• Strong design instincts and product taste with experience leading cross-functional teams on high-impact projects
• Ability to add structure and clarity to a v1 product; take disorganized short term ideas and customer / partner feedback, and determine what needs to happen now, and how all the feedback incorporates into long-term plans
• Demonstrated analytical capability across quantitative and qualitative results that translates problems into user requirements that shape a 12-24 month prioritized product roadmap

Preferred Qualifications

• Strong analytical skills, with the ability to interpret data and make decisions accordingly.
• Customer empathy: you are passionate about always making the user experience positive and unwilling to allow product challenges to impact users negatively
• History of building healthy cross-functional relationships and focusing on team accomplishments rather than individual
• Ability to advise and evaluate engineering decisions
• You are biased toward action, a great collaborator, and constantly pushing toward clarity and delivery
• Grittiness: you never hesitate to roll up your sleeves and tackle something hands-on
• Proven track record of growing and scaling a product
• Strong written and verbal communications skills
• Academic background in computer science, data science, human-computer interaction, statistics, economics, business, or engineering
• Proven ability to collaborate across teams, understand company strategy, and blend broader company goals with your team's deliverables
• Exceptional communication skills, both within your team and with leadership and stakeholders

For New York, NY-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.