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What You'll be doing:
Lead efforts to ensure employees receive accurate and timely responses to benefits-related inquiries by serving as the primary liaison between the Global Benefits team and the Employee Resource Center.
Supervise the resolution of complex benefit questions/requests and ensure the proper escalation of tier 2 inquiries to the appropriate channels.
Take ownership of benefits knowledge management and training by continuously updating resource materials, developing best-in-class training programs, and equipping teams with the expertise needed to confidently address employee benefit needs.
Serve as strategic point of contact for employees and their families who are experiencing challenges accessing care or navigating NVIDIA support, ensuring effective communication, concierge-like support and alignment with organizational objectives.
What we need to see:
Demonstrable experience in HR-related fields, with at least 2 - 3 years in a role related to employee benefit programs.
Bachelors degree or equivalent experience.
Proven ability to facilitate cross-functional collaboration through strong interpersonal skills and a customer-service oriented approach.
Passion for supporting all individuals, particularly those in times of crisis.
Ways to stand out from the crowd:
Desire to listen attentively and understand - before moving to conclusions!
Willingness to drive a culture of innovation through creative thinking and execution of organizational objectives to tackle problems.
Kind, compassionate, and strong follow through.
Familiarity with Slack, Teams, ServiceNow, and Workday.
CEBS, PHR or SHRM-CP certification is a plus.
Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package.You will also be eligible for equity and
You will also be eligible for equity and .
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