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Key job responsibilities
- Nurture and grow an existing portfolio of SMB-sized shippers and achieve volume goals with best-in-class service
- Maintain a high level of engagement from our shippers through consultative account management, and proactively identify the challenges they are facing
- Build strong relationships with key stakeholders across the portfolio as well as internally
A day in the life
You'll be based at one of our corporate sites. You'll stay close to every part of the shipping process which means you have visibility of everything to guide our shippers. You'll look after all elements of our partner relationships, from getting the contracts in place, cross- and upselling new services to keeping track of performance.This role is all about clear communication. You'll be in daily contact with the partners you manage to make sure they have everything they need to carry out deliveries on time.
- Master's degree or equivalent
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Advanced proficiency in an additional language (written and verbal) such as Mandarin, Italian or French
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