What you'll do:
In your role as an SAP Business Process Consultant: Process Mining, you will provide consultancy services, both onsite and remote, through project engineering, assessment, and safeguarding services.
Your key tasks will include:
- Work in collaboration with our customers to thoroughly understand their business scenarios, challenges, and processes
- Employ the Signavio Process Intelligence solution, using process mining concepts and other process analytics techniques, to find areas for process improvement
- Lead and design tailored process analysis efforts to gain insights into process behaviours and performance, identifying potential areas for improvement
- Oversee and manage customer engagements from gathering business requirements to the development of process-specific event logs, data models, and analyses
- Actively participate in the team to support the development and growth of the Signavio Process Intelligence expertise
- Develop and share best practices and content for our internal and external community
What you bring:To succeed in this role, you should ideally have the following skills and experience:
- Over 3 years of pertinent consulting experience
- Comprehensive understanding of business processes such as Order-to-Cash, Procure-to-Pay, Hire-to-Retire, etc., using Data Mining concepts
- Experience with ERP systems (such as SAP), data extraction, data analysis, and reporting
- Strong competency in SQL, database technologies, ETL, and/or programming languages (Java, Python, R, etc.)
- Experience (preferably) with process mining tools (including Signavio, Fluxicon, Celonis, ARIS Process Performance Manager, QPR, and more)
- Proficiency in process management concepts, BPMN 2.0 process documentation, BPM technology, and more
- Excellent analytical, communication, presentation, and documentation skills
- Strong stakeholder management and time management skills
- Ability to solve complex problems
- Prior experience in a team lead role preferred
- A drive for continuous self-improvement, and the ability to learn and adapt quickly in a global environment
- Willingness to travel occasionally to various regions for both customer and internal requests
- Ability to perform well under pressure and meet tight deadlines
- High level of customer focus