Job Purpose
The Senior Administrator, Systems Engineering is responsible for supporting and maintaining availability and high-performance in mixed UNIX and Windows development, non-production, and production environments. Additionally, the Senior Administrator is responsible for software builds and releases, which includes the design, development, and support of builds, scripts, and installation procedures, such as source code control and issue tracking. This position requires understanding of both software development and operations and how to identify manual processes and automate them using various automation tools.
Responsibilities- Employ deep troubleshooting and scripting skills to improve the availability, performance, and security of Ellie Mae Services.
- Execute automated tests and automated deployments using IMT DevOps process and tools.
- Own the Collaboration with Cloud Platform, Operations leaders, and Dev teams for seamless production deployments and Configuration Management activities.
- Support and proactively ensure services have 24/7 availability and operational readiness and rigor.
- Passion for production deployments in highly agile environment.
- Implementation of proactive monitoring, alerting, trend analysis and self-healing systems.
- Participate in on-call rotations (including weekends), driving restoration and repair of service-impacting issues.
- Support an assist team member in resolving complex technical issues.
- Eye for automation opportunities.
- Intermediate-level experience in any one of the below:
- Build automation and configuration management
- Git/Bitbucket
- Jenkins/Maven/Gradle
- Linux (Redhat variants preferred) and Windows operating systems
- API Endpoints
- Scripting languages, such as Bash, Ruby, Groovy, Powershell, Python
- Jira, Service Now
- Top-tier critical thinking and problem-solving skills
- Basic understanding of any programming language (Java/Python/PowerShell or an equivalent language)
- Experience in automating manual steps in DevOps and deployment areas.
- Knowledge of operating on any cloud, preferably AWS.
- Ability to quickly understand CI/CD process and deep dive to resolve issues.
- Knowledge of both Windows (2k8R2+) and Linux (centos) + Security triage & forensic analysis
- Experience with system administration is desirable but not mandatory.
- Experience with elastically scalable, fault tolerance and other cloud architecture patterns
- NoSQL/Docker/Micro-services experience is a big plus.
- Degree in an engineering discipline or equivalent experience in Systems Engineering
This role offers work from home flexibility of 1 day per week.
