EY Credit Controller - Permanent Newcastle 

United Kingdom, England, Newcastle upon Tyne 

429915339

Your key responsibilities

• Collecting accounts receivable balances for EY Member Firms, by taking ownership of collection activity & client payment performance
• Monitor aging reports to identify overdue accounts and prioritize collection efforts
• Maintain positive relationships with member firms while effectively managing debt recovery.
• Collaborate with other departments to streamline inter-firm billing and collection workflows
• Work to resolve disputes amicably and maintain goodwill within the network of firms
• Maintaining client information data to support lessons learned
• Dealing with incoming internal & external customer queries
• Achieve set monthly call and cash targets
• Minimise bad debts
• Keeping a detailed record of collection activities
• Provide cross-functional support to other teams as/if required by supporting on:
  • Utilising the expenses data analytics tool to conduct in-depth analyses, identify trends, and uncover insights
  • Collaborate with the General Ledger (GL) team to ensure accurate tracking and management of benefits-related financial data, supporting the reconciliation and reporting of benefits transactions flowing through GL accounts.

Skills and attributes for success

• At least 2 years previous experience in Credit Control
• Confident, with a proven ability to challenge appropriately at all levels
• Ability to balance multiple priorities by considering risk, importance and level of urgency

To qualify for the role you must have

• Ability to adapt or flex the style, as necessary
• Demonstrate a solution driven mind-set

Ideally, you’ll also have

• Commercial awareness
• Strong communication skills
• Good team player

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you