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Microsoft Partner Store Market Consultant 
United States, Wisconsin, Milwaukee 
428946682

13.08.2024

Required/Minimum Qualifications

  • High School Diploma or equivalent AND 3+ years retail experience

    • OR Bachelor's Degree AND 1+ year(s) retail experience.

  • 1+ year(s) of leadership experience.
  • 1+ year(s) of one or a combination of the following: customer facing technical support/retail support/product support.

Additional or Preferred Qualifications

  • High School Diploma or equivalent AND 5+ years retail experience

    • OR Bachelor's Degree AND 3+ years leadership retail experience AND 1+ year(s) multi-unit experience.

  • Prior experience selling technology or other consumer products.
  • Superior end to end customer service/people rapport building skills, both 1:1 and in a group environment.

Microsoft will accept applications for the role until August 13, 2024.

Responsibilities
  • Support Best Buy employees and customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
  • Maintain top level product knowledge in all Microsoft retail consumer products, devices, and services.
  • Self-educate, share specialized knowledge, and demonstrate and present the newest product and service offerings across all devices.
  • Build collaborative internal and external partnerships in the development of the necessary tools and program offerings that will lead to long-term mutual partner outcomes.
  • Maintain Microsoft merchandising standards in accordance with Microsoft brand guidelines.
  • Provide store level insights to Channel, Sales, and Category teams influence marketing and sales programs and strategies.
  • Transfer Microsoft evangelism of products through in-person group presentations, training events, and conference calls.
  • Support and manage the Microsoft business for up to 5 stores; including aligning training and other store business needs.
  • A typical work week would run Sunday-Saturday, with Tuesday and Wednesday off.
  • Assisting Microsoft Experts/Consultants, in side-by-side sales interactions, as well as individualized.
  • Embody our