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Job Description
FX Return Investigations identifies researches and resolves any return arising post settlement of FX Trades and incoming and outgoing payments related to FX products. • Investigations and resolution of swift messages related to Foreign Exchange Return Transactio
Responsibilities
Perform Investigation of incoming and outgoing swift messages. • Ensure all e-mails are actioned and cleared by EOD. • Clearly understand the Case input process & expertise in opening/closing of cases • Follow up with banks/depts to ensure timely action and closure of case • Ensure to clear the Return Cases within the SLA. • Ensure all payment/swift message queues are cleared at EOD. • Follow up with banks/internal teams to ensure timely action and closure of case. • Escalation/prioritization of aged/high value cases. • Understanding the best practices which minimizes risk & time. • Ensure all payment/swift message queues are cleared at EOD . • Processing swifts/payments with 100% accuracy without incurring loss to the bank • Re-effect the payments based on instructions received.
Requirements
Foundational skills:
Swift MT103, MT202, MT199 and FX currency rules
Willingness to work in Night Shifts
Desired skills:
FX Background preferred
6.30 PM to 3.30 AM
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