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Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 1 year of Technical Operations experience
At least 1 year of experience with IT systems and infrastructure
At least 1 year of experience with desktop platforms and operating systems
At least 1 year of with incident management and reporting tools
Preferred Qualifications:
Bachelor’s Degree in Business, Information Systems, Computer Science
At least 1 year of experience with defining, implementing, and leveraging process (change, incident, problem) management functions
ITIL Certification
At least 1 year experience with ServiceNow
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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