Your impact
As a Eco-sys administrator and support you will:
- Work the Enterprise Operations as a Service Offering addresses our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements.
- Serve as the primary administrator for the Eco-sys platform, responsible for configuration, maintenance, data loads, integrations, upgrades and optimization of the cost objects.
- Collaborate with cross-functional teams and stakeholders to gather requirements, analyze business processes, and translate them into Eco-sys system configurations and workflows.
- Configure and maintain core Eco-sys components, including but not limited to organizations, hierarchies, security roles, business processes, reports, and integrations.
- Develop and maintain Eco-sys business processes, custom reports, and analytics to support projects and finance-related functions.
- Monitor system performance, troubleshoot issues, and resolve problems related to Eco-sys functionality, data integrity, and system integrations.
- Stay up to date with new Eco-sys features and enhancements, evaluating their potential impact on the organization and making recommendations for their adoption.
- Collaborate with the Project Managers and other team members to identify opportunities for process improvements and automation within Eco-sys.
- Provide end-user support and training, ensuring employees and managers are equipped to effectively use Eco-sys and its features.
- Participate in system testing, including unit testing, integration testing, and user acceptance testing for Eco-sys updates, enhancements, and integrations.
- Maintain data in the system for integrity and compliance.
- Assist in the design and implementation of new functionality.
- Recommends, implements, and plans for improvements, enhancements, and new applications to the system.
- Maintain documentation related to system configurations, processes, and user guides.
