Bank Of America Global Funding Cash Management - Manager 

United States, North Carolina, Charlotte 

426965401

Job Description:

Job Description:

This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an understanding of foundational operations and familiarity in a specific product line.

Responsibilities:

• Resolves day-to-day problems and executes deliverables within the business unit
• Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines
• Manages team workload and provides oversight and direction to team
• Evaluates efficiencies and identifies areas of improvement and growth to the overall process and implements process improvement opportunities
• Maintains internal, operational, and financial controls and works within risk appetite of the business unit

• Manage day-to-day activity supporting Corporate Treasury including approving payments, journal entries, breaks resolution, employee schedules, and one off requests.
• Train and develop staff to provide coverage, career advancement, and diversity of solutions to problems.
• Support the Public Funds Pledging Non-Financial Regulatory Reporting processes
• Support the structured notes lifecycle
• Participate in projects, initiatives, audits, and process improvement activities and documentation
• Provide meaningful feedback and performance appraisals
• Minimize risk within the framework of the firm's risk management appetite.

Required Skills:

• Presentable, confident and client focused.
• Excellent communications skills and ability to present to an audience
• Ability to work under pressure in a team environment
• Experience managing a diverse work force with the intent of leveraging diverse experiences
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Knowledge of Operational Risk, Process Improvement and Funding∙ Presentable, confident and client focused.
• A keen sense of urgency
• A desire to learn upstream and downstream impacts to the process
• Able to prioritize under stressful situations
• Experience with banking products and processes
• Financial services background
• Ability to work under pressure in a team environment

Desired Skill:

Familiarity with the Bank's SPI paradigm

Skills:

• Leadership Development
• Performance Management
• Process Management
• Process Performance Management
• Talent Development
• Account Management
• Client Management
• Customer Service Management
• Relationship Building
• Business Operations Management
• Policies, Procedures & Guidelines
• Risk Management

1st shift (United States of America)