Td Bank Personal Banker Trainee - North District 

Canada, Ontario 

426836072

Newmarket, Ontario, CanadaPersonal & Commercial Banking

$52,700 - $74,400 CAD

Job Description:

In this role, you are expected to:

• Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions

• By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships

• Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns; raising matters as appropriate to team members or partners while maintaining confidentiality and accuracy

• Act as a point of contact for the frontline staff in handling customer problems

• Maintain professional space in common areas as per marketing and regulatory guidelines

• Work closely with existing and prospective customers to provide financial reviews, discuss portfolio updates and suggest additional personalized solutions based on their financial goals

• Stay knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participate in process improvement opportunities to protect the interests of the organization

• Strive to achieve and improve service level agreements and productivity targets

• Ensure documents are prepared consistent with relevant regulations and in a way properly reflecting business intentions

• Participate fully as a team member, help build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and address communication issues efficiently

Job Requirements:

• High school diploma and/or 1 year of relevant experience

• Post-Secondary or Undergraduate degree in related field is an asset

• Completion of IFIC or equivalent required

• CFSA must be completed within 12 months, if hired

• Real estate secured lending and/or investment experience an asset

• Sound knowledge of advanced investing and credit processes, banking solutions and concepts in order to provide personalized advice to customers in a fast-paced work environment

• Proficiency in software tools including MS Office, and internet application

• Tactful communicator able to exchange ideas and customer information in a concise and logical way

• A self-initiator with strong organizational, planning and time management skills

*FUTURE OPPORTUNITIES*

• Language fluency in the following is considered an asset: Korean, Mandarin, Cantonese, Vietnamese, Farsi, Spanish, Portuguese, Russian, Ukrainian, Polish or Italian.

• Experience in financial services industry is required.

• Completion of and active standing of either IFC or CSC is a pre-requisite. Upload copy of IFC or CSC certificate to candidate profile when submittingapplication.

• Successful candidates will join TD as a Personal Banker Trainee. Upon completion of the training program, you will be assigned to a Personal Banker position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within The North District and geographic mobility is a condition of employment. The North District is comprised of the following branch

14845 Yonge Street, AURORA

40 First Commerce Drive, AURORA

15440 Bayview Avenue, AURORA

18154 Yonge Street, EAST GWILLIMBURY

130 Davis Drive, NEWMARKET

1155 Davis Drive, NEWMARKET

16655 Yonge Street, NEWMARKET

10395 Yonge Street, RICHMOND HILL

13337 Yonge Street, RICHMOND HILL

11730 Yonge Street, RICHMOND HILL

10909 Yonge Street, RICHMOND HILL

10381 Bayview Avenue, RICHMOND HILL

1540 Elgin Mills Rd ERICHMOND HILL

9019 Bayview Avenue, RICHMOND HILL

Unit A002, 9350 Yonge Street, RICHMOND HILL

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Sans Objet