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As Systems Engineer, you will be responsible for defining, building and supporting the system design, architecture, and software for Blink, Ring and all of Amazon Devices. As a member of our team, you will be interacting closely with the business and cross-functional engineering teams across different organizations to gather engineering requirements, design and implement new features. You are the engineer that other engineers can count on.Key job responsibilities
* Be a part of the manufacturing support team answering questions and reactive support for Amazon/Various Contract Manufacturing Networks.
* Network Support, light cabling, including port configurations supporting engineering.
* Imaging of stations/laptops to meet the Amazon security requirements.
* Monitoring of Contract Manufacturing Networks, ensure systems are fully operational.
* You’ll deliver a great level of service and support to your Amazon Devices customer base.
* You’ll carry out change management requests (MCMs) as required, which will necessitate out of hours work.
* You’ll liaise with Systems Engineering and external suppliers to assist in the procurement of hardware, to clearly communicate technical issues and uphold Amazon’s standards, specifically InfoSec.
* Provide Systems Engineering support and/or input to site-wide manufacturing team projects and initiatives.
* Proactive management of assets and inventory: you’ll run checks and audits in line with industry standards and processes, including Return Merchandise Authorization (RMA)
* You’ll document all manufacturing infrastructure issues and maintain a FAQ Wiki Documentation
* Provide Manufacturing support to senior engineers as required, including some out of hours commitments.
* Manage and release all test scripts on all Amazon/Devices products. Work with the MFG to debug the new test script for new products and ensure the correct, stable and reliable operation.
* Create Tickets for the problems encountered in product testing and actively promote the solution of closure problems.North Reading, MA, USA
• Experience with physical infrastructure installations including hardware integration, racking, and cabling;
• 3+ years of experience with Linux systems administration;
• Design, build and own major parts of the hardware test infrastructure (configuration and data management systems, cloud and desktop services and applications, web UIs, analytics tools and more)
• Ability to engineer solutions and provide support & solutions in a Linux environment;
Very familiar with Linux commands;
• Write test scripts independently with Python;
• Clear, professional technical writing and communication skills;
• Willingness to work off-hours work is required;
• Experience deploying services to Amazon's Cloud (Amazon Web Services)
• Flexibility, ability to think on your feet, and strong problem solving skills
• Demonstrated track record dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Prefer hands on experience with AWS, switching, routing, and troubleshooting of enterprise scale network components.
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