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Core tasks may include:
• Builds a foundation within assigned account(s) on which to harvest future Services business opportunities
• Accountable for booking and revenue Services targets for assigned account(s)
• Origination and management of opportunities and bids, deal closure through formal sales cycle
• Sells the complete Services portfolio aligned to customer needs (according to defined Sales bag)
• Single Point of Contact for the customer representing the SAP Services organization
• Direct contributor to overall long term success of customer and partner relationships
• Orchestrates resources: deploy appropriate teams to execute winning sales and delivery
• Accountable for all Services Commercial aspects in assigned account(s)
• Supporting Delivery Teams engaged in delivering against existing contracts
• Developing and delivering sustainable, long-term customer engagements across all SAP products and services to support our customer’s success.
• Supporting customer’s transformation journey, with full accountability across Sales and Delivery
• Setting strategic goals and outcomes to support the customer’s business objectives
Key Responsibilities & Tasks
Role Purpose
Key Responsibilities
include but not limited to:
• Build and maintain trusted long-term customer relationships, delivering ongoing value and success aligned with customer needs
• Understand and integrate customer's business goals and outcomes into strategic plans, ensuring full visibility of provisioning, adoption, and renewal
• Develop and manage a robust R4Q pipeline, aligning with customer requirements and internal strategies for future success
• Accelerate adoption and consumption of SAP Services to secure continuous engagement and future opportunities
• Achieve quarterly quotas predictably by aligning value-added solutions with customer needs and maintaining a strong focus on performance metrics.
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