EY Executive - HR Operations CBS TAL Enablement Gurgaon 

India, Haryana, Gurugram 

424831525

About This Role

We are looking for a Business Analyst with extensive experience in third-party vendor interactions, core banking requirements, regulatory and compliance standards, and cyber security and information security standards in the Thai market.

Roles and Responsibilities:

• Understand customer experience design and user experience principles.
• Possess a good understanding of digital developments and customer expectations regarding digital banking products and services in the Thai market.
• Translate business needs into clear data and AI use cases, collaborating with data engineers and AI engineers to ensure business alignment.
• Act as a bridge between data engineering teams and business stakeholders to align technical implementation with strategic goals.
• Experience in working with and analysing third-party APIs required for core banking.
• Ability to facilitate workshops, design sessions, and gather requirements from Business, Technology teams, SMEs, stakeholders, and senior project leadership.
• Highly skilled in creating high-quality documents such as Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), and Technical Specification Documents (TSDs).
• Understand the end-to-end functional and data flow of the product or application.
• Experience in data analysis with intermediate to advanced SQL knowledge to analyse business data in underlying systems and databases.
• Experience in Core Banking projects, Open banking, and regulatory and compliance knowledge in the Thai market is highly preferable.
• Proficient in Agile methodologies, including User Story Mapping, Backlog Prioritization, and program management.
• Possess a good understanding of Mobile Apps, mobile operating systems, and digital banking/finance apps in the market.

Essential Qualifications:

• Overall, 3-6 years of experience with strong business knowledge of digital banking services and a good understanding of wholesale and retail banking product portfolios in Thailand.
• Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
• Consistently demonstrate clear and concise written and verbal communication.
• Proven ability to manage multiple activities, build and develop working relationships.
• Demonstrated self-motivation to take initiative and quickly master new tasks.
• Ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.
• Experience with tools like SharePoint, Jira, ADO, and Confluence.
• Good to have exposure to Cloud platforms (Azure, AWS, GCP, OCI, etc.)
• Strong analytical mindset with the ability to break down complex business problems.
• Prior experience in mobile banking is a plus
• Excellent written and verbal communication skills.