Capital One Manager Insights Center Research 

United States, Virginia, Arlington 

423066309

Manager, Insights Center Research

Develop and Publish Public-Facing Research

• Identify, prioritize, and lead timely and impactful research projects related to affordable housing, small businesses, financial wellbeing and other local economic development and consumer-focused topics.

• Plan, execute, and partner with others to construct data assets in service of research projects.

• Synthesize and communicate data insights and findings in a compelling manner for external decision makers, and work with internal colleagues to contextualize research findings within relevant business products and strategies.

• Draft, coordinate input on, and publish final products.

• Coordinate and help deliver executive presentations and progress updates.

Lead Research Operations

• Identify, standardize, and scale research operations best practices, specifically with respect to vendor management, external research partnerships, research metrics, and reporting

• Design, streamline, and automate organization-wide research operational processes to simplify and enable associates and leaders to focus on their work

• Drive momentum by creating transparency to the overall research & research operations portfolio

• Create and oversee organizational feedback mechanisms to understand operational process inefficiencies and pain points related to research processes

• Track effectiveness of operating standards and research management activities, identifying opportunities for increasing awareness and alignment of research in flight

Collaboration & Connection

• Work in lockstep with our Public Affairs, LOB Comms, and associated teams to align on opportunities and risks

• Build and maintain strong working relationships with research and strategy teams throughout the enterprise to uncover shared research opportunities and capabilities

• Develop and deploy a communications and education strategy for research governance processes in External Affairs, including tool usage & opportunities to increase the maturity of research communications in partner teams

Basic Qualifications

• Bachelor’s Degree or Military Experience

• At least 4 years of experience in data analytics and research roles

• At least 2 years of project management experience

Preferred Qualifications

• Experience working in the financial services industry

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

• Experience managing multiple large portfolios of work

• Familiarity working with Public Affairs, Strategy, and Risk teams

McLean, VA: $146,100 - $166,700 for Manager, Market ResearchThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.