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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities- Support and maintain our next generation data-center networks
- Deliver simple, sustainable and repeatable solutions and processes
- Partner with our broader Technical Operations organization to reduce operational burden- Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion
- Improve our detection mechanisms by designing and implementing new alerts.- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
- Troubleshoot networking, routing and inter-connectivity issues, including troubleshooting of network device configuration and low level application interaction
- Identify and drive opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Dublin, D, IRL
- A relevant degree in a related technical discipline or relevant experience in a large-scale network operations environment.
- Excellent Ethernet and IP networking knowledge and extensive experience in the application of IP protocols. Substantial background in large scale datacenter network implementations and support. Significant past experience with the following protocols and concepts: BGP, OSPF,IS-IS, MPLS, TCP/IP, TCP/IP Flow control, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS
- Excellent analytical skills, Must be comfortable working in a Linux/Unix environment, Software development/scripting skills are highly desired - specifically Python or shell (bash)
- Physical requirements - The ability to sit in front of a computer for a scheduled 8-hour shift while maintaining a high level of alertness and attention to detail
- Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus
- Effective prioritization and time management
- Mentor and coach junior engineers.
- Define and influence strategy within and outside the team. - Flexibility to support follow-the-sun shifts and on-calls (including weekends/Public holidays)
- Experience dealing with customers during problem resolution and operating efficiently under pressure.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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