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Key job responsibilities
-Identifying and delivering improvement opportunities around demand and production planning
-Monitoring, analyzing and owning Key Performance Indicators such as: out of stock rate, total inbound lead time, confirmation rates, including presenting insights, themes and trends to Senior Leadership.
-Analyzing production and delivery lead-times and operational excellence inputs such as EDI adoption, PO confirmations and fulfillment, efficient receive process and inventory placement.
• Bachelor’s Degree or 2+ years of experience in business relationship management, customer success, account management, vendor management, or related fields
• Proficiency in Excel including complex formulas, pivot tables, and data manipulation
• Demonstrated ability in data analysis, reporting, and forecasting for guiding decisions in ambiguous environments
• Proficiency in Microsoft Office Suites, Microsoft OneNote, and ability to learn new tools quickly
• Strong written and verbal communication skills for concise and accurate responses
• Excellent organizational skills including prioritization and managing multiple projects in fast-paced settings
• Attention to detail and strong problem-solving skills
• Proven track-record of taking ownership and driving results
• Comfortable working in a diverse group and contributing to an inclusive culture
2+ E-commerce or retail industry experience
• 2+ Professional experience in Fashion industry
• 2+ years professional experience with a focus in relationship management
• Experience with analytical & productivity tools including or similar to: Tableau, Salesforce, Microsoft OneNote, SharePoint, and Oracle Business Intelligence.
• Proven ability to learn tools and processes then effectively using them to provide service
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