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Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Key job responsibilities
Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.
A day in the life
Every day will bring new and exciting challenges on the job while you:Learn and use groundbreaking technologies.
Career development: We promote advancement opportunities across the organization to help you meet your career goals.As we operate on a follow-the-sun model, with Support Engineering sites located globally, there is no after hours on-call or mandated overtime in this role.
- The Deployment role supports our services that focus on DevOps technologies, including automation, continuous integration and configuration management.
- Knowledge/experience with System Administration with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange)
- Knowledge/experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related)
- Bachelor’s degree in Information Science / Information Technology, Computer Science / Engineering or a related field OR equivalent work experience in a technical position
- Knowledge/experience in administration and troubleshooting for two (2) or more of the following:
- DevOps/Deployment o Orchestration Management
- Configuration Management
- Continuous Integration technology (e.g. Kubernetes, Docker, Jenkins, Ansible Chef, Puppet, or related tools)
- Knowledge/experience in of the following:
- System Administration with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange)
- Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, or LAN/WAN)
- Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS)
- Scripting language (e.g. Bash, PowerShell, Ruby, Python, extensions)
- Experience managing full application stacks from the OS up through custom applications
- Programming language experience (e.g. Java, node.js, Javascript, .NET, PHP)
- Exposure to Virtualization (Hypervisors, VMware, Xen)
- Understand the complete deployment lifecycle from design, build, test, deploy
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