Firm-wide Supplier Oversight Services (SOS) is a centralized group that manages the Third Party Oversight & Governance function across the organization..
This group provides consistent monitoring of all Third Party activities in order to ensure compliance to the Third Party Oversight (TPO) standards and Global Technology Standards.
As an Associate in Supplier Oversight Services (Third Party Oversight), you will be responsible for managing all Onboarding and Steady State commercial actions across all lines of business and regions. You will ensure compliance with the Third Party Oversight (TPO) standards and Global Technology Standards, and provide consistent monitoring of all Third Party activities. This role provides an opportunity to work closely with internal customers, manage regulatory compliance requirements, and contribute to the efficient and effective delivery of SOS duties.
Job Responsibilities:
- End to End engagement brokering for Onboarding commercial activities as per the TPO Program for acquired company's supplier engagements
- Ensure all TPO activities within the portfolio are delivered in a manner consistent with TPO policy and regulatory guidance across all risk engagements
- Acts as TPO Process and Tool SME 9Subject Matter Expert) for the business Delivery Managers and Portfolio Managers
- Support new DMs to understand the TPO Program and process
- Face off TPO to Delivery Managers, Executive Sponsors and Portfolio Managers from the Line of Business (LOB)
- Ensure SOS duties are delivered in an efficient, effective and sustainable way in line with internal SLA’s(Service Level agreements), KPIs (Key Performance Indicators)/KRIs(Key Risk Indicators)
- Ensure all TPO activities within the portfolio are delivered in a manner consistent with business objectives, TPO policy and regulatory guidance
- Determine appropriate process for third party engagements (Out of Scope, Specialized Service Categories, COMPASS, etc.)
Required qualifications, skills and capabilities:
- Atleast 5 years relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles pertaining to knowledge of risk management and control principles with total work experience of 9+ years
- The role requires extensive interaction with internal customers. Outstanding listening and negotiation skills as well as being a strong written and verbal communicator at the senior management level with effective collaboration skills
- Effective time management and multitasking skills-ability to consistently achieve deadlines independently
- Broad understanding of regulatory compliance requirements, and experience in managing Internal Audit or Regulatory communications
- Strong organizational management skills, including expertise in issue and conflict resolution
- Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program
- Knowledge of Software and Cloud products used in Banking Industry