Being an IBMer means you’ll be able to learn and develop yourself and your career in an culture that prioritizes learning new information and skills to constantly transform yourself and our company. You’ll be encouraged to be courageous and experiment every day, whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Responsibilities
Lead with an owner’s mentality to deliver ideas and design outcomes that differentiate our solutions in the market.
Translate research into outstanding user experiences, stewarding design from concept to final code.
Create key UX artifacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.
Own operational outcomes managing project tasks and deliverables using agile methodologies.
Drive alignment by collaborating with developers, marketers, product managers and other stakeholders to drive a shared understanding of user’s needs and behaviors.
Make data-driven decisions –from one source of truth– with a bias for understanding and action.
Lead team stand-ups & playbacks and present design work as part of a compelling narrative to elicit buy-in from cross-disciplinary stakeholders.
Understand business problems across our customer set to have context for deliverables.
Collaborate with a wide variety of people (design researchers, content designers, developers, product owners, etc.) across our worldwide teams.
Create a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
Review designs from other team members, improving the work while growing the designers and supporting their career development.
Foster a team culture of diversity and transparent collaboration.
Experience (7+ years) solving complex user problems through user interface design, creating mock-ups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI.
Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
Experience with design tools (Figma, Sketch, InVision, Adobe Creative Cloud, etc.).
Strong communication and storytelling skills.
Comfortable working in a dynamic, team-based, and hybrid environment.
Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design and design best practices.
Understand modern design thinking and design trends (including responsiveness and accessibility).
Experience with enterprise software design and delivery
Experience with using and contributing to a design system
Experience planning, running, and analyzing user feedback activities