JPMorgan Product Delivery Manager - Payment Operations Transformation 

India, Karnataka, Bengaluru 

419838512

As a Product Delivery Manager within our Large Scale Strategic Programs team, you will be responsible for setting and improving our organizational objectives and ensuring their consistent accomplishment.

Job Responsibilities:

• Review the wider Payments offering today across JP Morgan.
• Identify solutions that meet operational strategic goals and short-term needs.
• Setup, design, and deliver programs that implement those solutions.
• Streamline interactions across teams and functions to implement strategic designs.
• Coordinate across lines of business and functions to achieve high-quality delivery.
• Own one or more projects across operations-sponsored strategic change programs and be responsible for their successful delivery and benefits realization.
• Ensure project deliverables are tracked in line with plans and stakeholder expectations by creating, maintaining, owning, and communicating schedules, scorecards, detailed plans, and tracking on all projects.
• Provide program management services including governance, business case creation, oversight, setting up of objectives and key results.
• Manage, track, and escalate project risks, issues, and dependencies as well as chair regular review meetings.
• Analyze business and project requirements and use payments expertise to identify creative and timely solutions to project/program needs.
• Prioritize project backlogs, perform change management, and schedule deliveries keeping in mind long-term goals of projects and strategic programs.

Required qualifications, capabilities, and skills:

• At least 10 years of project/program management with a track record of delivering projects end-to-end and meeting their key success factors, with demonstrable project and program ownership in the financial services industry.
• Strong project management skills and ability to work independently to manage a broad range of stakeholders and priorities, to lead, challenge, and influence stakeholders on scope and detail in order to progress multiple projects concurrently.
• Collaboration across delivery teams, multi-tasking, working under tight deadlines, quickly adjusting to changing priorities, and thriving in a high-intensity environment.
• Very strong communication/presentation skills that can be consumed at all stakeholder levels, sound judgment and professional integrity; designing, delivering & presenting executive-level content.
• Strong problem-solving, collaboration, communication, and interpersonal skills with proven ability to influence stakeholders without direct authority.

Preferred qualifications, capabilities, and skills:

• Passion for creatively solving problems and removing bottlenecks to delivery and identifying paths to green with persuasive negotiation skills.
• Experience in building strong collaborative relationships at all levels, and willing to take personal accountability in an inclusive work environment, management of junior team members.
• Good organization skills, demonstrating concern for quality and attention to detail.