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In this role, you will:
Build and manage deepening campaigns, with email, digital and mail channels, that promote Wells Fargo Business Banking lines and loans onboarding, account usage, tools and product benefits, and other business products
Test/learn and optimize/enhance deepening marketing across multiple campaigns with the objective of achieving customer deepening goals and ROI objectives
Lead a matrixed-team of data analysts, channel managers, creative designers, and operations employees to achieve campaign goals.
Track macro-economic trends, small business environment, competitor strategies, promotions, pricing, and recommend pivots in direct marketing campaigns, when appropriate
Collaborate with Marketing Science Team to forecast campaign results, author business cases, and publish campaign reporting packages that records the financial performance of the campaigns
Provide ongoing performance updates to Head of Deepening Marketing, Small & Business Banking, Marketing Executives, Chief Marketing Officer, Business leadership team, and other C-suite level executives
Ideate and drive breakthrough marketing concepts that will improve customer experience, response rates and lower the campaign cost per account
Collaborate with various partners, stakeholders, and senior leaders to deliver lines and loans balance and attrition goals
Required Qualifications:
5+ years of Marketing, Digital Marketing, Digital Platforms (i.e. Mobile or Social Media) experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Proven success in leading direct marketing campaigns, specifically direct mail and digital campaigns
Strong knowledge of business banking products, retail banking, and small business customer segment
Strong analytical understanding of marketing campaigns, A/B testing, incremental lift, Return on Marketing Investment (ROMI)
Campaign management and execution experience, ideally within Aprimo or similar campaign management tool
Ability to direct creative teams to develop marketing campaign assets
Strong presentation skills including with senior/C-suite level leadership
Must be able to successfully navigate a matrixed environment
Highly collaborative and can effectively lead a cross-functional team including both internal and external (agency) partners
Must thrive in a fast-paced environment
Experience in retail banking, preferably Small & Business Banking
Job Expectations:
Ability to travel up to 10% of the time.
This position offers a hybrid work schedule.
This position is not eligible for Visa sponsorship.
Posting Location(s):
401 S Tryon St. – Charlotte, North Carolina 28202
333 Market St. – San Francisco, California 94105
150 E 42nd St. – New York, New York 10017
Required locations listed.
Pay Range
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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