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JPMorgan Branch Manager - Multi-Site Village Westfork Lithia Springs GA United States, Georgia 419561386
17.08.2024
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As a Multi-site Branch Manager in Branch Banking, you will ensure the branches you lead meet and exceed customer expectations and will create a customer-centric culture. You will direct all aspects of branch operations, grow the deposits and investments of each branch, and coach bankers and associate bankers across multiple branch locations. You will also be responsible for creating an environment that influences the use of technology to meet the customers’ needs of today and the future and collaborate with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
- Acts as the standard bearer of Chase and create a world-class customer experience
- Creates an environment that encourages team members to provide an exceptional customer experience in a dynamic, inclusive, and engaging culture
- Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
- Builds partnerships with local businesses to build brand in local market area through strong community involvement
- Actively identifies, coaches, develops, motivates, and supports employees in the branch and at times, remotely, so that they can provide superior service to every customer
- Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
- Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
- Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
- Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
- Ability to organize and manage competing priorities effectively across branch locations
- Ability to develop plans for growth
- Experience creating and maintaining a strong risk and control environment
- Demonstrated commitment to operational integrity and policies
- High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and skills
- 2+ years of remote management experience or Retail Banking experience
- Experience building partnerships with local business
- Strong decision maker with the ability to influence, educate, and connect the team, partners, and customers to technology
- College degree or military equivalent
Dodd Frank and Safe Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
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