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Other Responsibilities Include:
Supports HR Division Incident management process and event/issue management in Fuse; performs QA oversight, facilitates assessments, updates systems of record
FUSE and Salesforce record management: Provide support to HR Risk Advisors and Risk Operations team according to Operational Risk Management Standards
Drives containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams
Supports Business Continuity oversight and plan updates within CL360
Supports timely delivery of HR Governance Roadmap (Project, process, risk management, & communications)
Supports process health of Rmap Control Coverage
Control Execution Oversight for Business Risk Office Governance Activities: Provides oversight throughout control lifecycle, including creation, execution, monitoring, and remediation of ineffective controls in accordance with Enterprise & Data Governance Standards
Identifies opportunities to improve risk management practices and develops solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
Participates in risk forums and contributes to continuous improvement of risk management practices
Ensures independent escalation of risk management gaps, issues, and concerns to management
Participates in and execute other special projects for the risk office on a periodic basis
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 1 year of experience working in the Agile Team environment
At least 1 year of experience in project, process, program, or risk management
Preferred Qualifications:
Bachelor’s Degree or military experience
At least 3 years of experience in process management
At least 3 years experience working in an Agile Team environment
At least 3 years of experience with Business Process Management (BPM)
At least 3 years of experience working in Risk Management
At least 3 years of experience in Human Resources
At least 1 year of experience with Control Management
Strong problem-solving skills
Strong written and verbal communication skills
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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