JPMorgan Lead Technical Program Manager - Payments Technology 

United States, Illinois, Chicago 

416446750

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Work with the Product Owner to align the team with the product vision, sprint goals, and other necessary information.
• Define an agility improvement roadmap and iteratively focus on improvements.
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts.
• Champion continuous improvement activities to reduce waste and increase productivity; coach teams to conduct continuous improvement events.
• Seek opportunities for improvement to the overall effectiveness of teams and the organization using data.
• Communicate organizational impediments to leadership; proactively clear impediments for the team.
• Embrace the concept of continuous learning in your own journey and instill the same in the team(s) you lead.
• Act in the capacity of Chief of Staff for Senior Leadership, responsible for resourcing, budget planning, executive communications, among others.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Strong familiarity and adherence to core Agile values and principles.
• Previous experience with JIRA, Confluence, Figma, and other collaboration tools.
• Experience in scaled agile frameworks such as SAFe.
• Experience as a practicing Agility Lead/Scrum Master on a team.
• Strong facilitation and organizational experience in large group settings with participants up and down the organizational ladder.
• Current or previous technical development experience.
• Exposure to modern engineering practices like Unit Test-Driven Development, Acceptance Test-Driven Development, and Continuous Integration.
• A mindset of servant leadership.
• Expertise with Agile and Scrum frameworks and their application in product development and delivery organizations.
• Ability to coach and mentor and ability to collaborate with and influence people at various levels.

Preferred qualifications, capabilities, and skills

• Leverage skills from coaching, facilitation, conflict resolution, and more to serve the team(s).
• Certifications: Certified Scrum Master or equivalent.
• Any AI related experience or program management within AI/LLM is great to have