EY Manager External Communication 

Malaysia, Kuala Lumpur 

416250729

Your key responsibilities

This role requires a proactive individual who can effectively collaborate with various stakeholders, including internal teams, clients, and external partners, to ensure consistent messaging and alignment with our brand tone and voice. Your responsibilities include:

• Identify target audiences, tactics and methods for communications outreach and engagement
• Develop relevant and quality external communications programs, plans and materials, including key messages, content, and positioning, to be disseminated to targeted external audiences in a timely and accurate manner
• Create and manage content for press releases, speeches, newsletters, social media, and other communication channels.
• Collaborate with stakeholders across departments to gather insights and ensure messaging is consistent and effective.
• Serve as the subject matter expert, providing guidance to internal stakeholders on public relations activation.
• Proactively build relationships and collaborate with media outlets or organizations, community groups, commentators, opinion makers and relevant influencers to expand outreach, source opportunities and generate interest in topics
• Act as a focal point for media requests - monitoring and responding appropriately to requests from the media
• Facilitate and organize media interviews, articles, press briefings, and public speaking engagements for the organization’s designated spokespeople
• Support preparation of spokespeople for media interactions and public appearances, including briefing process

• Oversee and manage the organization’s digital assets, including the website, social media channels, and WhatsApp broadcasts.

To qualify for the role you must have

• A degree in Mass Communications, Public Relations, Journalism, or related field
• Minimum 4 years’ experience in Communications, Public Relations, Journalism, or related field
• Excellent written and oral communications, as well as listening and interpretation skills
• Excellent command of written and spoken English and Bahasa Malaysia
• Analytical, lateral thinker
• Meticulous, with an eye for detail
• Able to work independently, virtually, and collaboratively in a large, matrixed organization
• Strong project management and delivery skills - able to work under pressure, balance several assignments at one time, while prioritizing and meeting deadlines
• Possess confidence and maturity to interact effectively and develop strong working relationships with internal and external stakeholders at all levels
• Able to work with complex and sometimes technical subject matters and turn them into compelling media stories
• Knowledge and sound understanding of the local media environment and social media landscape and best practices

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.