Bank Of America Officer Senior Operations Analyst Global Banknotes 

China, Hong Kong, Hong Kong Island 

415917027

Job Description:

Individual contributor role that demonstrates leadership qualities. Ensures quality service and effective and efficient operations support for the assigned area’s internal business partners and/or external customers/clients. Performs all the functions required at the Sr. Ops Operation analyst and typically acts as a workflow coordinator and/or a subject matter expert. Able to prioritize and distribute daily work to meet deadlines and goals. Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities.

Job Description:

• Responsibility to ensure the efficient day to day operation of the Global Banknotes Operations outsourced vault facility. Functions include onsite vendor management, managing daily transaction fulfilment duties, managing transaction discrepancy process, reporting and analysis of workflow & procedural adherence.
• Provides guidance to employees within business regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.
• Night Shift Hours: Able to commit to night shift working hours from3.30 pm to 12.30 am
• Public Holiday Coverage: Able to commit to working duringHong Kong public holidays

Required Skills:

• At least 2 years working experience in fields such as supply chain management, shipping and transportation, imports and exports, and commercial bank operations, etc.
• Is very organized and methodical.
• Is very meticulous and detail-oriented.
• Is highly motivated, self-disciplined and has high-sense of ownership and responsibility.
• Is energetic, willing to learn and adapt.
• Is able to work in a team environment.
• Is able to work on independence, shift allocate, under pressure and Hong Kong Public Holiday.
• Able to commit working hours from 3.30pm to 12.30am

Desired Skills:

• Strong organization and planning skills with the ability to multi-task and prioritize.
• Good communication skills in both verbal and written English.
• Good communication skill in verbal Cantonese
• Proficiency in use of Mandarin would be an advantage.
• Proficient in PC Knowledge and familiar with Microsoft Excel, Word, PowerPoint, and Outlook, etc.
• Good time management, people skills and good business acumen.
• Possesses good common business sense and can make good judgment.