Amazon Data Center Technician 

United States, Mississippi 

414811016

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.All physical requirements are expected with reasonable accommodations
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Ability to work in elevated locations.
- Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
- Some travel may be requiredA day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

- Experience working in a Data Center environment
- Understanding of network design, protocols and troubleshooting
- Understanding of storage devices
- Experience managing work and priorities through a ticketing system
- An Associates degree or 2+ years of professional or military experience in an IT related field