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Apple AIML Data Operations - Senior Team Lead Shanghai 
China, Shanghai 
414631699

Yesterday
As a Senior Team Lead, you will manage the daily operations of the Annotation team. You will coach, mentor and guide a group of Team Leads to ensure quality, innovation and strong performance from their team of language Annotation Analysts. You will use your analytical mindset, collaborative approach, and personal drive to achieve team performance goals through coaching, support, and driving results. This role is an office based position. Additionally, some specific supervisor shifts require certain hours to be present on campus, and can span any hours of operations.
In this role, you will be leading day-to-day operations to ensure organizational delivery of high quality annotated data from the group of Team Leads you support. You will effectively lead team performance by developing Team Leads, and other Senior Annotation roles, through individual coaching, team meetings, mentor sessions, participating in interviewing and hiring, data analysis, and collaboration with other Data Operations sites. You’ll also assist in the development of tools and reports needed analyze and run the business, including workflow optimization, workforce management, and developing more efficient ways of working. You will help determine staffing requirements and participate in interviewing and hiring. The role is an office based position. Additionally, some specific supervisor shifts require certain hours to be present on campus, and can span any hours of operations.
  • Minimum 8 to 10 years experience in people management, leading teams focused on consumer-facing applications, content or service
  • Ability to empower and drive the team’s performance and be accountable for business priorities
  • Self-starter with forward thinking capability, strategic vision, and strong executional track record
  • Experience defining and analyzing KPI’s, with the ability to identify trends and opportunities for innovation and improvement
  • Proven track record of collaborating cross-functionally to drive operational improvements
  • Strong interpersonal skills, effective communication skills and the ability to influence and communicate across all levels of the organization
  • Management experience in a global organization
  • Experience scaling operations in a fast-paced and dynamic environment
  • Excellent verbal and written communication skills
  • Good analytical skills to use data to optimize the organizational efficiency and drive strategic decision making
  • Bachelor’s degree above or equivalent experience