ARM Environment Release Management Lead 

India, Karnataka, Bengaluru 

414435823

This role is based 100% in Bengaluru, India. Occasional international travel may be required for company events, special team meetings and/or workshops. There is also a requirement for on-call.

As an Environment and Release Management Lead, responsible for manging the end-to-end environments, integrations, data management within environments, and coordinating the deployment and release processes to ensure the smooth and reliable delivery of software and infrastructure changes. This is an individual contributor role, as a lead you will collaborate with teams to facilitate the efficient flow of changes from development to production while maintaining the stability and integrity of our environments.

• Coordinating the planning, setup, and maintenance of development, testing, preproduction, and production environments.
• Ensuring that environments are configured correctly and reflect the needs of various customers, such as development, testing, and operations teams.

Strong IT background with a consistent track record responsible for environments and release management in complex software projects. Hold at least a B.Tech in computer science, information technology, or a related field, with at least 10 years of overall experience in a similar role within a large, global organisation of which a minimum of 5 years is working with ITSM processes. A successful history of performing as Release Manager in large-scale IT projects from is needed. Ability to work autonomously, with a commitment to staying abreast of the latest industry process standards.

• Release Management: Developing and maintaining release management processes and procedures.
• Coordinating and scheduling software releases, ensuring minimal disruption to production systems.
• Collaborating with development, QA, infrastructure and operations teams to plan, prepare, and complete releases and ensure seamless integration and deployment of software changes.
• Providing regular reports on release and deployment status, issues, and performance.
• Serving as a liaison between technical and non-technical customers, collaborators and partners.
• Exploring and implementing automation opportunities within the processes to enhance efficiency and reduce manual errors.
• Change Control: Implementing and making sure change control policies and procedures to ensure changes are properly documented, reviewed, and approved before deployment; Maintaining a change calendar and communicate upcoming changes to relevant teams.
• Handling the integration of software components and ensure compatibility with existing systems.
• Coordinating deployment processes, both manual and automated, to move changes through various environments.
• Resolving deployment-related issues to minimise downtime.
• Maintaining detailed documentation of environments, configurations, and release processes.
• Environments Data Management: Coordinating data management activities within environments, ensuring data integrity, security, and compliance with data management standard practices; Collaborating with data teams to implement effective processes and approaches for data refreshes, migrations, and version control.
• Confluence / JIRA as both a user and a creator

• Familiarity with software development in a DevOps environment.
• Release and deployment management.
• Experience with automation tools for release and deployment.
• Knowledge of version control systems and continuous integration/continuous deployment (CI/CD) pipelines.
• Documentation and knowledge creation.

• Highly proficient in English, both written and spoken.

• Optional certifications: ITIL V4 Foundations!, ITIL V4 Practitioner