Bank Of America Sales Support Manager - Global Commercial Banking Middle Market 

United States, Illinois, Chicago 

413986406

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Executive Presence
• Inclusive Leadership
• Influence
• Relationship Building
• Risk Management
• Decision Making
• Hiring and Onboarding
• Issue Management
• Performance Management
• Sales Performance Management
• Business Acumen
• Business Analytics
• Business Development
• Business Process Analysis
• Customer Experience Improvement

Required Skills:

• 5-10 years of successful management and leadership experience in leading a team enabling sales activities
• Strong ability to coach, motivate and develop team
• Influence management, relationship-building and conflict resolution skills
• Demonstrates solid business acumen and data analytic abilities in support of sales activities
• Strong written and verbal communication

Desired:

• Knowledge of Global Commercial Banking businesses and CMP
• Sales experience
• Analytical abilities
• Bachelor’s degree desired or equivalent work experience acceptable​

1st shift (United States of America)