Citi Group Business Risk Control Senior Manager Hybrid - VP BELFAST 

United Kingdom, Northern Ireland, Belfast 

411230968

The Business Risk and Control Senior manager is a strategic professional who stays abreast of developments in the issue management space and provides directional strategy for the development of Technology – Foundational Services Issue Quality Coordinator (T-FS IQC) process. The IQC has a broad understanding of CISO and IT Risk issues and risk assessment processes. Excellent communication skills are required to negotiate internally, often at a senior level. The IQC is responsible for short-to-medium term planning of actions for improving the IQC process, managing stakeholder communications, developing performance indicators and key metrics, and participating in enterprise-wide governance forums.

Responsibilities:

• Requires a comprehensive understanding of cyber security and technology risk.
• Applies in-depth understanding of issue management principles to ensure that quality reviews are comprehensive.
• Implement a communication strategy for Issue Owners and Issue Coordinators, including developing collateral materials and hosting stakeholder information sessions.
• Participate in enterprise-wide governance forums which are inclusive of the 1st, 2nd and 3rd lines of defense.
• Define key performance indicators and metrics to track process performance.
• Perform thematic analysis of quality concerns identified.
• Interface with stakeholders to facilitate quality reviews.
• Support the development of internal tools and dashboards and participate in user testing of the global issue management system.

Qualifications:

• Considerable years experience in Cybersecurity / Information and people management
• Experience in executing quality assurance / control reviews
• Excellent communication skills required to negotiate internally, often at a senior level.
• Effective organizational influencing skills required.
• Excellent problem-solving skills.
• Ability to see the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvements
• Business Information Security Officer (BISO) experience a plus
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus.

Education:

• Bachelor’s/University degree or equivalent experience, Masters degree a plus

Time Type:

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