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Citi Group Business Risk Control Senior Manager Hybrid - VP BELFAST 
United Kingdom, Northern Ireland, Belfast 
411230968

30.08.2024

The Business Risk and Control Senior manager is a strategic professional who stays abreast of developments in the issue management space and provides directional strategy for the development of Technology – Foundational Services Issue Quality Coordinator (T-FS IQC) process. The IQC has a broad understanding of CISO and IT Risk issues and risk assessment processes. Excellent communication skills are required to negotiate internally, often at a senior level. The IQC is responsible for short-to-medium term planning of actions for improving the IQC process, managing stakeholder communications, developing performance indicators and key metrics, and participating in enterprise-wide governance forums.

Responsibilities:

  • Requires a comprehensive understanding of cyber security and technology risk.
  • Applies in-depth understanding of issue management principles to ensure that quality reviews are comprehensive.
  • Implement a communication strategy for Issue Owners and Issue Coordinators, including developing collateral materials and hosting stakeholder information sessions.
  • Participate in enterprise-wide governance forums which are inclusive of the 1st, 2nd and 3rd lines of defense.
  • Define key performance indicators and metrics to track process performance.
  • Perform thematic analysis of quality concerns identified.
  • Interface with stakeholders to facilitate quality reviews.
  • Support the development of internal tools and dashboards and participate in user testing of the global issue management system.

Qualifications:

  • Considerable years experience in Cybersecurity / Information and people management
  • Experience in executing quality assurance / control reviews
  • Excellent communication skills required to negotiate internally, often at a senior level.
  • Effective organizational influencing skills required.
  • Excellent problem-solving skills.
  • Ability to see the big pictures with high attention to critical details
  • Demonstrated ability to develop and implement strategy and process improvements
  • Business Information Security Officer (BISO) experience a plus
  • MS Excel, MS Access, SAS, SQL, Visual Basic a plus.

Education:

  • Bachelor’s/University degree or equivalent experience, Masters degree a plus
Risk Management


Time Type:

Full time

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