Amazon Support Associate Operations Technology Solutions 

United Kingdom, England 

411029418

Key job responsibilities
- Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications
- Manage tickets, providing both first and second-line support
- Provide proactive maintenance to maximise the availability of all IT equipment
- Implement projects and deliver innovations together with other IT Service colleaguesA day in the life

- Relevant experience of using hardware and software including Microsoft Office or Windows in an IT role
- Relevant experience working within an IT support environment or in IT asset management and purchasing
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- A valid driving licence
- Advanced proficiency in local language, verbally and in writing

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- A degree in Computer Science or another technical field
- Experience in networking infrastructure
- Experience in improving existing processes and procedures
- Experience in developing clear and concise documentation