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What you will do
A professional individual responsible for monitoring and tracking of reporting-based customers including ISV, CCSP, and other consumption programs
Support internal and external customers with financial or operational queries related to existing contracts and programs
Actively manage royalty reporter timetables, ensuring reporting is timely, accurate, and within contractual terms – following up on any non-reporting customers appropriately to maximize Revenue for the company
Maintain royalty reporting tool for tracking and reporting purposes
Compile detailed analytical reports to share information with management on a monthly, quarterly, or ad hoc basis
Work collaboratively with our internal teams to problem-solve or escalate issues as necessary
Ensure invoicing is executed appropriately for royalty-based customers and ensure balance bills are completed at contract expiration/termination
Actively participate in regional departmental meetings and activities
Identify and communicate issues and potential improvement areas
Ensure compliance with internal controls and processes
Ongoing process improvement initiatives and projects on an ad hoc basis both locally and with global teams
Compile the RPO of Royalty contracts for inclusion in our Financial Statement Disclosures
Analysis in detail of monthly CCSP partners' revenue usage in order to provide the Royalty accrual, MOM
Perform a monthly review of the accrual posted against the revenue recognized and act accordingly.
Collaborate with the Revenue team to ensure all royalty-related agreements are accounted for in line with current accounting standards
Support internal and external audit processes
Maintain our ISV/ Non ISV Firm commitments tracker which is updated with each report received counting towards an existing firm revenue commitment. An extensive reconciliation is performed monthly to ensure data is accurate.
Co-operate closely with SEAP providing a quarterly report outlining non reporters from all programs and ad hoc queries.
Required skills
Experience in ERP systems e.g. Oracle
Competent in Microsoft Excel – Pivots, V-lookups, etc, and how to interpret results
Ability to work on own initiative and Problem Solver with analytical skills
Capable of applying judgment to complex contractual arrangements and ad hoc requests
Excellent interpersonal skills to establish and maintain positive working relationships: listens and communicates clearly, concisely, confidently, and constructively to ensure mutual understanding.
Strong written and verbal communication skills and ability to meet strict deadlines
Strong attention to detail is crucial to ensuring accurate financial reporting
Ability to prioritize tasks with good time management
A team player with a proactive and positive attitude to work
Experience with creating reports or dashboards in business intelligence tools such as Tableau is a plus
Third-level qualification of a business-related discipline.
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