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Principal Product Manager – Partner/Channelto define strategy, roadmap, and execution forpartner tiering models, deal registration, incentive programs, and joint selling workflows, and deliver an optimized partner experience through a secure and scalable platform.
You will work closely withto define requirements, integrate PRM with broader Salesforce and GTM systems, and ensure data-driven partner enablement at scale. The ideal candidate combinesdeep Salesforce PRMwith strong
Key Responsibilities
Own the product strategy and lifecyclefor Salesforce PRM, Experience Cloud, and connected partner ecosystem technologies, ensuring cohesive design across partner onboarding, enablement, deal registration, incentives, and support.
Define and operationalize partner tiering models
Drive roadmap development forpartner-facing capabilities, such as:
Self-service onboarding and enablement
Automated deal registration and opportunity collaboration
Incentive and rebate program management
Co-marketing and lead distribution tools
Partner support case management and escalations
Salesforce engineering, operations, and business stakeholdersto ensure seamless integration with Sales Cloud, Service Cloud, Marketing Cloud,Certinia, Pendo, Gainsight, and other GTM systems.
partner data governance and security, ensuring alignment with compliance frameworks (e.g., FedRAMP, MFA enforcement) and protecting sensitive channel information.
Define and trackKPIsfor partner engagement, time-to-onboard, registered deal velocity, tier movement, and partner satisfaction; provide regular executive-level reporting.
automation and process optimizationto streamline partner operations, reduce manual overhead, and improve overall partner experience.
Act as atrusted subject matter experton partner lifecycle processes, advocating for scalable, future-ready platform architecture.
Translate complex partner program needs intoclear product requirements, epics, and user stories
Qualifications
10+ years of progressive product management experience, with at least5 years focused on partner/channel ecosystem platformsin a global enterprise or SaaS environment.
expertisewithSalesforce PRM, Experience Cloud, and Sales Cloud, with proven success designing partner onboarding, tiering, and deal registration workflows.
Strong understanding ofpartner business models(resell, co-sell, MSP, GSI, distribution) and their technical enablement needs.
Experience leadingenterprise-scale PRM transformations, aligning multiple stakeholders across Channel Sales, Marketing, Operations, IT, and Compliance.
Ability todefine data-driven tiering and incentive models, integrating with financial, enablement, and support systems.
Skilled inAgile methodologies
Strong executive communication skills, with experienceinfluencing senior leadershipand driving decision-making across functions.
, Computer Science, Information Systems, or related field;MBA or advanced degree preferred
Preferred Qualifications
Experience integrating PRM withpartner incentive platforms, LMS tools, co-marketing solutions, and support case management systems
Familiarity withthird-party PRM enhancements(e.g.,Impartner,Allbound, Seismic, Qualtrics,Coveofor AI-powered partner search and knowledge).
Prior success implementingglobal partner programswith automated tiering, scorecards, and performance dashboards.
Comfortable navigating ambiguity, solving complex problems, andscaling partner-facing systems in a high-growth, multi-cloud environment
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $176,732.00 - $265,098.00These jobs might be a good fit