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JPMorgan Payment Operations- Fraud Analyst 
India, Maharashtra, Mumbai 
408204167

29.06.2024

As an Fraud Analyst, you'll manage the operations of several functions of the Fraud Prevention Operations within Payment Operations

Job Responsibilities:

  • Ensure that all work items are completed as per the agreed timeline
  • Requires call back to be made to the end clients of the bank globally for validation
  • Monitor the exceptions and ensure that they're resolved in a timely manner
  • Identify opportunities for improving the efficiency of the process
  • Identify the training requirements of the team members
  • Establish excellent relationships with the client operations site with whom the team will need to interact on a regular basis
  • Prepare the weekly / monthly reports
  • Track the changes to the procedures and ensure that the team is fully aware of the changes

Required qualification, skills and capabilities:

  • Experience with and a working knowledge of various aspects of International Payment Processing Operations
  • Working Knowledge of SWIFTS and international payment conventions and practices is a must
  • Prior experience in client and third party bank investigations for Multicurrency payments is an added advantage
  • Strong interpersonal/communication skills and ability to communicate internally and externally and at all levels
  • Experience working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met
  • Demonstrates a proactive approach to problem solving, taking ownership of issues, and having the determination to follow through
  • Ability to escalate issues as appropriate
  • Bachelor’s degree
  • Strong PC skills, including knowledge of Microsoft Office Suite