EY Senior Product Designer & Experience Design Studio+ 

United Kingdom, England, London 

407552962

About EY Studio+

We value our practitioners and provide the freedom and support to develop your skills, thinking, and career in a way that benefits both you and our clients.

There are a couple of things that we ask of everybody:

You’ll be fascinated by productin all its forms with a desire to deliver great solutions in the teams we put together for clients, to help them improve existing products and services, invent new ones, and ultimately grow businesses.

You will be inquisitive and user focusedand able to use a combination of logic, empathy, rigour and storytelling to articulate a customer or business problem before working creatively and technically to articulate a product or service solution.

You will be a natural collaborator. Ideas breed ideas, and so we work multi-disciplinary teams and embed clients in our process. We work in the open, we share our thinking early and we build on each other’s contribution.

You will be visual.We work generatively. We create things to clarify thinking, align understanding and move towards a solution that works.

You will be iterative.No-one gets it right first time. We don’t expect to.

You will be ambitious yet realisticin your solutions. Our work sits in the sweet spot between desirable, viable, feasible and allowable. Getting it there is a big part of what we do.

You will be a doer AND a thinkerand know when to switch from one to the other and how to create time and space for both.

You will navigate complexity.People, organisations, technology, policies, regulations. Designing products and services puts you at the centre of complexity. We need to make sense of it all quickly, and flex and adapt to move through it effectively.

You will be competent in product design and agile delivery methodsand know how to shepherd clients through a design process, creating good work and advocates for EY Studio+ as you go.

and have an explorative mindset, creating new perspectives and identifying the spaces you can be impactful for both EY Studio+ and its clients.

Your key responsibilities

• Leading design workstreams of digital products and services, from concept development to wireframes, UI designs, and prototypes.
• Deliver high-quality design assets that reflect customer insights and experiences.
• Collaborate with cross-functional teams to support project delivery and guide solutions.
• Present ideas and facilitate discussions with colleagues and clients.
• Conduct research and usability testing to gather feedback on designs.
• Mentor and support junior designers, fostering their growth and development.
• Shape project proposals and identify business opportunities in collaboration with senior team members.
• Develop integrated solutions in Product & Experience Design, Service Design, Research, and Strategy.
• Monitor project delivery, prioritize tasks, and ensure deadlines are met.
• Contribute to the Product & Experience Design Practice through team meetings and events.
• Articulate the EY Studio+ story, including methodologies, mission, case studies, and joint offerings.

Skills and Attributes for Success

• Problem Solver: Passionate about tackling challenges and finding innovative solutions.
• Experienced Design Practitioner: Familiar with the digital design lifecycle, including UX/UI fundamentals and research methodologies.
• Client Empathy: Understand client challenges and industry trends.
• Adaptable and Energetic: Comfortable in fast-paced environments and able to adjust communication styles.
• Resilient and Resourceful: Advocate for creative solutions and navigate organizational challenges.
• Team Player: Collaborative spirit that encourages team growth and success.

• Agile Experience: Experience in agile software delivery environments.
• Regulatory Awareness: Understanding of designing personalized experiences within regulatory constraints.
• Consultative Experience: Experience in design agencies, consulting firms, or large in-house design teams.

Qualifications

• A Bachelor’s and/or Master’s degree in design or a related field, or equivalent experience.
• Significant experience working with design, product, and development teams.
• Proven track record in delivering data-driven products from concept to delivery.

• Strong relationship-building skills and ability to foster positive client relationships.
• Proficiency in design tools like Adobe Creative Suite and Figma.
• A portfolio showcasing your design thinking and problem-solving abilities.
• Strong verbal and written communication skills in English.
• Willingness to travel for client engagements as needed.
• A keen interest in emerging technologies and trends in UX design, such as Agentic Experience (AX), and how they can be applied to improve project outcomes.

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you