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Adidas SALES ASSOCIATE 
China, Shanghai, Yangpu District 
40670485

12.08.2024

You contribute to the store sales and adidas profit targets by:

  • Passionately inspiring and serving and selling to our consumers.
  • Diligently executing store operations.
  • Contributing to a culture of consumer centricity within the store.

KEY RESPONSIBILITIES:

  • Actively connect and engage with consumers entering the store.
  • Be aware of store KPI's (key performance indicators)and contribute to store sales.
  • Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards.
  • Be a Brand advocate, consistently exhibiting our 6 Values.
  • Use seasonal product and Brand knowledge effectively during consumer interactions.
  • Communicate product features and benefits, and unique selling points clearly to address consumer needs.
  • Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience.
  • Be aware of all omnichannel related sales tools.
  • Guide our Consumers through the digital touchpoints in the store.
  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire. product offer is represented on the sales floor.
  • Complete sales transactions quickly and accurately while adhering to cash protection procedures.
  • Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
  • Minimize loss in the stockroom and the sales floor.
  • Perform all store operations in a safe, effective, and efficient manner.
  • Comply with all operational policies and procedures.
  • Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards.
  • Know the store KPIs and how you personally contribute to them.
  • Plays a role in maximizing sales and minimizing loss.
  • Keeps an up-to-date awareness of our competitors.
  • Offers suggestions and ideas on how to improve operations and processes.
  • Collaborate productively and respectfully with team members.
  • Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance.
  • Seek coaching and learning opportunities to continually improve performance.
  • Complete all applicable training programs and effectively apply the learning on the job.
  • Seek coaching and learning opportunities to continually improve performance.
  • Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all.

AUTHORITIES:

  • Not Applicable.

KEY RELATIONSHIPS:

  • Consumers.
  • Peers and Supervisor.

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

  • Retail Professional Competencies.

MINIMUM QUALIFICATIONS:

  • Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
  • Basic numeracy, literacy, and verbal communication skills.