IBM CMOD Delivery Consultant 

India, Karnataka, Bengaluru 

406608210

• Be a trusted Advisor of the Customer on Business Automation space.
• Work for smooth delivery of assigned projects
• Ability to work independently and as part of a team in a fast-paced, dynamic development environment.
• Be a hands-on person and deliver.
• Involve in product installation/ configurations, troubleshooting (performance, 3rd party integrations, security)
• Based on customer requirements, deliver the deployment
• System Administration:

• Install, configure, and maintain IBM Content Manager OnDemand software.
• Manage user access, security, and permissions within the CMOD system.

• Performance Optimization:

• Monitor and optimize the performance of the CMOD system.
• Diagnose and resolve performance-related issues.

• Maintenance and Upgrades:

• Perform routine system maintenance tasks, including backups and system updates.
• Plan and execute upgrades to newer versions of IBM CMOD.

• Provide technical support to end-users and address their inquiries or issues related to IBM CMOD.
• Conduct user training sessions as needed.

• Monitoring and Reporting:

• Implement monitoring tools to track system health and performance.
• Generate reports on system usage, performance metrics, and other relevant KPIs.

Required Technical and Professional Expertise

• Should be familiar with development life cycle processes, tools, concepts, and methodologies.
• Demonstrates excellent verbal and written communications skills
• Demonstrates strong analytical thinking and problem-solving skills
• Creative approach to problem solving, innovation and issue resolution
• Superior interpersonal skills and the ability to collaborate actively and proactively with others in a cross-functional team
• Ability to work independently and lead the team of junior developers as per the situation
• Ability to guide team members on technical & non-technical issues during execution
• Good vision on solving customer issues, set proper expectations and clear/concise communication with customer.

Preferred Technical and Professional Expertise