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IBM CMOD Delivery Consultant 
India, Karnataka, Bengaluru 
406608210

10.07.2024

Your Role and Responsibilities
  • Be a trusted Advisor of the Customer on Business Automation space.
  • Work for smooth delivery of assigned projects
  • Ability to work independently and as part of a team in a fast-paced, dynamic development environment.
  • Be a hands-on person and deliver.
  • Involve in product installation/ configurations, troubleshooting (performance, 3rd party integrations, security)
  • Based on customer requirements, deliver the deployment
  • System Administration:
  • Install, configure, and maintain IBM Content Manager OnDemand software.
  • Manage user access, security, and permissions within the CMOD system.
  • Performance Optimization:
  • Monitor and optimize the performance of the CMOD system.
  • Diagnose and resolve performance-related issues.
  • Maintenance and Upgrades:
  • Perform routine system maintenance tasks, including backups and system updates.
  • Plan and execute upgrades to newer versions of IBM CMOD.
User Support:
  • Provide technical support to end-users and address their inquiries or issues related to IBM CMOD.
  • Conduct user training sessions as needed.
  • Monitoring and Reporting:
  • Implement monitoring tools to track system health and performance.
  • Generate reports on system usage, performance metrics, and other relevant KPIs.


Required Technical and Professional Expertise

  • Should be familiar with development life cycle processes, tools, concepts, and methodologies.
  • Demonstrates excellent verbal and written communications skills
  • Demonstrates strong analytical thinking and problem-solving skills
  • Creative approach to problem solving, innovation and issue resolution
  • Superior interpersonal skills and the ability to collaborate actively and proactively with others in a cross-functional team
  • Ability to work independently and lead the team of junior developers as per the situation
  • Ability to guide team members on technical & non-technical issues during execution
  • Good vision on solving customer issues, set proper expectations and clear/concise communication with customer.


Preferred Technical and Professional Expertise