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Key job responsibilities• Working on the cutting edge of innovative AWS products and services
• Maintaining domain knowledge and expertise in mainstream enterprise operations management tooling
• Implementing and extending frameworks and methodologies commonly used by enterprises to achieve operational maturity
• Architecting large-scale solutions, which integrate smoothly in hybrid operating models for existing operational infrastructure functions
• Creating code assets, tools and connectors to accelerate customer projects
• Setting-up and configuring AWS services in-line with best practices
• Coaching customers and partner teams to be self-sufficientA day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
• BS in technical field (Computer Science/Engineering preferred), Masters desired or 5+ years technical specialist experience in customer-facing roles
• Strong hands-on technical practitioner with deep experience in design, development and deployment of enterprise systems at scale
• Proven IT implementation and operations expertise with highly technical and analytical mindset
• Excellent verbal and written communication skills with ability to work effectively across internal and external organizations
• Ability to travel for projects within the Region
• 5+ years experience building automated operational management platforms and service integration capabilities between cloud and on-premises environments, with expertise in AWS management services integration
• Strong background in enterprise ITSM frameworks (ITIL/TOGAF) with proven experience in implementing and automating IT service management processes, including showback/chargeback systems
• Extensive experience with CI/CD tools (Jenkins, Atlassian), source code repositories (Git, SVN), and identity/access management systems integration
• Demonstrated expertise in implementing and managing enterprise monitoring solutions (SIEM, Operational Data Warehouse) and CMDB systems (ServiceNow, Remedy)
• Proficient in Linux/Windows systems administration with experience in run-book automation across global, distributed Enterprise IT environments
Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.
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