Qualcomm Engineer Senior 

United States, California, San Diego 

406299882

Job Area:

Information Technology Group, Information Technology Group > IT Engineering

Minimum Qualifications:

• 3+ years of IT-related work experience with a Bachelor's degree.

5+ years of IT-related work experience without a Bachelor’s degree.

Physical Requirements:

• Frequently transports and installs equipment up to 20 lbs.

Principal Duties and Responsibilities

• Troubleshoots and debugs issues with networks systems and/or applications by completing root cause analysis, and escalates issues both internally and externally as needed.

• Manages individual project priorities, deadlines, and deliverables with minimal supervision.

• Seeks out learning opportunities to increase own knowledge and skill within and outside of domain of expertise.

• Adapts to significant changes and setbacks in order to manage pressure and meet deadlines independently.

• Works on IT projects as assigned under the direction of upper level IT staff.

• Communicates with project lead via email and direct conversation to make recommendations about overcoming impending obstacles.

• Acts as a resource for less knowledgeable personnel

• Serves as a hotline support to resolve advanced system and/or application issues by interfacing with users and other IT engineers to resolve issues.

• Determines which work tasks are most important for self and junior personnel, manages distractions, and independently deals with setbacks in a timely manner.

• Anticipates complex issues and discusses within and outside of project team to maintain open communication.

• Works directly with internal business partners to ensure new systems and/or applications operate according to user requirement specifications.

• Documents solutions and common processes.

• Monitors computer operating system and/or software application availability and performance by ensuring customers can access necessary systems and/or applications.

• Networks with colleagues within and outside of domain expertise to gain insight, ideas and connections.

• Contributes to technical conversations with tech leads/managers and brainstorms possible strategies for project completion.

Level of responsibility

• Working under some supervision

• Making decisions that are moderate in impact: errors may have relatively minor financial impact or effect on projects, operations or customer relationships; errors may require involvement beyond immediate work group to correct.

• Requires verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question.

• Most tasks require multiple steps that can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.

• Deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; oftem information is missing or incomplete; intermediate data analysis/interpretation skills may be required.

• Exercising creativity to draft original documents, imagery, or work products within established guidelines.

Physical requirements:

• Frequently transports and installs equipment up to 20 lbs.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range:

$45.50 - $68.24