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Google Product Support Engineer Ireland, Dublin 406194158
15.07.2024
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Minimum qualifications:
Preferred qualifications:
- Bachelor’s degree or equivalent practical experience.
- 2 years of experience project managing and delivering technical solutions.
- 2 years of experience in technical troubleshooting, and managing internal/external partners or customers.
- Experience in system design or in one programming language (e.g., Java, C++, Python, etc.).
Preferred qualifications:
- Experience working in Technical Products, Cloud Support, Quality Engineering, or SRE.
- Knowledge and experience using Google Ads or other online advertising solutions and the media/tech landscape.
- Experience in technical troubleshooting or customer support in a tech organization.
- Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
- Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.
- Critical thinking and problem solving experience to develop strategic perspectives on customer-focused solutions within a diverse environment and a customer first mindset with the ability to own end-to-end experience and solutions.
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