EY Technology Consulting - ServiceNow Architect Manager/Senior Manager 

Malaysia, Kuala Lumpur 

405980072

Skills and attributes for success

• Minimum of 5 years’ experience in an IT leadership and/or ITSM Product lead architect role

• Implemented at least 2 end-end ServiceNow programs that are strategic in nature. Scope must include ITSM, ITOM, ITAM

• Experience should include value/ business case development, rethinking of end-to-end Ops organization structures & processes, and program orchestration across multiple business units in different geographies.

• Expert level understanding of client and server APIs

• Expert level understanding of Java JAR development for the ServiceNow MID Server

• In-depth understanding and hands-on application of Service Management business processes

Ideally, you’ll also have

• ServiceNow Certified Technical Architect

• Experience in engaging with both technical and non-technical stakeholders

• Consulting experience and background, including engaging directly with clients

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.