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Key job responsibilities
Responsibilities include:
Lead strategic tools enablement including strategy, design, build, testing, launch, delivery and reportingBuild and manage strategic tool launches for some of our biggest productivity toolsBuilding strong partnerships with product and tech leaders to influence the development of features that resolve operational inefficiencies, improve scaling velocity and improve the operator/external partner experience.Creating tools and leading initiatives to optimize for scale, schedule and costProviding strategic level/long-term planning (3, 6, 12 and 24 months out) for operator toolingEffectively leveraging the operations managers to solicit ideas and understand problems and challenges.Establishing objectives and metrics for quality, productivity, and user experienceParticipating in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
1. Bachelor’s degree in Engineering, Math, Business, or Supply Chain ·
2. 10+ years of relevant work experience in sales operations or equivalent fields. ·
3. 4+ years with data analysis tools
1. Experience building and maintaining CRMs and project management tools
2. Experience with supply chain and distribution.
3. Experience setting, managing and improving capital budgets
4. Strong analytical orientation; comfort using databases and analytical tools and making data-based decisions
5. Strong problem-solving skills; ability to analyze issues and create appropriate tactical plans
6. Meticulous attention to detail: ability to juggle many tasks in parallel without lowering your quality bar
7. Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organization
8. Demonstrated ability to champion and drive cross-functionally improvement initiatives
9. Exceptional interpersonal and relationship management skills
10. Demonstrated effectiveness working across multiple business units to achieve results
11. Highly technical and analytical, and also capable of understanding the complexities of software, supply chain, and physical fleet management processes.
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